I've had nothing but advertising emails since. Hello Jodi, thank you for your feedback! now i'm worried i'm going to get stuffed around. It took 2 weeks to get my 1 hat. Sincerely, Juliain. Thank you, Maribell. Hello, Thank you for reaching out to us. Glassdoor has 508 Fanatics reviews submitted anonymously by Fanatics employees. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Current Employee - Fan Services Representative, Current Employee - Senior Software Engineer, Current Employee - Senior Systems Engineer. Unfortunately, when the label was created it may have either been damaged or wasn't scanned in at the sorting facility with the shipping carrier. So sorry for the long winded review, but long story short, please save your money and do not give it to this company. The number on it started fading after 1st wash! is the only company i can buy championship gear from $#*!ty fanatics?? Please email us at including the order details. About a month ago, I called to check on the order. My son likes team logo clothing. They wanted to blame the warehouse but you can't talk to the warehouse, so they are just using that as a scapegoat. I have no experience ordering from Australia so I'm afraid I will be of no help. As a one time only courtesy we have waived the return fees on this order. Concerned I am already out $250.Update: Talked to customer service multiple times, no help. No kidding. The reason for this terrible review though is regarding the purchase I made prior to this one which I just received yesterday, which was to be given as a Christmas gift, the shirt size normally ordered is XL or maybe XXL if it is a slim fitting item for this person. Called fedex- they had not received the package. In the age of Ecommerce where the majority of retailers offer refunds free of charge, it's hard to believe Fanatics charges a return label fee. Good Afternoon, Fern. So here I am, 2 days before his birthday, broke and no present. Sincerely, Julian, So I ordered a custom jersey comes in and the last name is falling apart! I have yet to have any money refunded or incorrect items corrected. Had a problem with my recent order. TERRIBLE! Our deepest apologies! Then I've been waiting for a shipping label to return the toner one for weeks! I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. On Oct 22 I checked and it was still in stock and saying it was ro be shipped on the 23rd. I have waited 6 months for a shirt before, and 4 months for another, and was given no information, and had no choice but to cancel. Very unprofessional will not be buying jerseys here any more! If I don't get my refund in 7 days I will get PayPal involved. We look forward to speaking with you. Never again from this company! Sincerely, Edmond. The first time I ordered shoes that were not the size I ordered. I have to say as someone who is a collector of fine sports gear that two years ago when I found fanatics I thought wow what a great place to find everything under one umbrella. When I received the shirt (in a size that ALWAYS FITS) and the site said "true fit" I expected it to fit... it did not. Should have ordered one on EBay ($115) that has sewn lettering and logos. Thin, cheap nothings... the cost was 19.99 + tax and I paid for shipping! Thanks, Cayla, I bought the Philadelphia Eagles face masks and I have proof they took the money out of my account.

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